Hi there, Thank you for the order, and the highlight reel submission. Yes, you will be able to upgrade to the Ultimate package at a later date. On a separate note, our team has already started on editing Isabella's highlight reel. There two clips that seem to be "corrupt" when we try to download them. I've listed the titles below - do you mind emailing us the clips so we can see if we can download them from an email? All other clips worked fine - just these two. You can email these two clips to marie@fastframe.io - "Screen Recording 2026-27-23 at 6.56.04 PM.MOV" (Kingsway at Ocean City - Game Recap") - "Kingsway at Cherry Hill West - Game Recap - Apr 10, 2026 Bella Goals at 20 sec and 41 sec.MOV (Goals vs. Cherry Hill). Many thanks!

Awesome! we checked the clips you sent in email and we were able to download them. We should have the reel delivered to you by Monday or Tuesday at the latest. Have a great weekend!

Of course! Looks our team actually got the video done quickly. We just delivered. Please note that we don't post your videos to your IWCLA account - that is up to our customers where to upload/send their videos after downloading it from our platform. Let me know if anything else I can assist you with.